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You receive an official promotional code or activation link from the app or its launch partner. You redeem it on the app's own website and the plan is applied to your own account. KeyClover is an independent reseller, not the app's company.

Launch campaigns in some regions give plans away or sell them very cheaply. We buy those codes in volume and pass the price on. In return you accept strict requirements and a short activation window, both listed on every product.

Never. You redeem the code yourself while logged into your own account. Anyone asking for your password is not us.

Report it from your order page inside the activation window with a full-screen screenshot of the error. We replace it, or refund that item in full if we have no replacement.

Before you reveal the code, yes. After that the sale is final and replacement is the remedy. If we cannot deliver at all, you get a full refund or store credit within 24 hours.

Usually under two minutes after the payment provider confirms. Crypto confirmations can take a few minutes depending on the network.

You activate on the app's official page, so nothing hidden touches your account. Apps can still change or end a campaign, which is why every product states where the code comes from and why nothing after a successful activation is covered.